24/7 Customer service – My Sun Direct

Sun Direct offers unparallel services when it comes to taking care of its subscribers.  Customer satisfaction has been the key element of success for Sun Direct to become the No: 1 DTH service in South India and the most preferred DTH service in India.

24-7-customer-service-my-sun-direct

The main aim of customer service in Sun Direct DTH is to enhance the customer experience and transform the customer into loyal brand ambassadors.  The customers are smart and always tend to compare services with other brands. But, Sun Direct has an edge over other DTH brands in the market. Sun Direct offers five advantages and delivers exclusive services when compared to other DTH service. These advantages will be shared in our next blog.
Subscribers can reach us through these convenient modes. They are:

•    24/7 helpline number: 76010 12345
•    Toll free number: 1800 123 7575
•    My Sun Direct Mobile App – Chat Facility
•    Sunshine Service Centers are located in 350+ locations
•    Facebook(SUNDIRECTIndia) and Twitter(SUNDIRECTIndia) accounts
•    Email: customercare@sundirect.in

The customer care team in the helpline numbers operates in more than 11 different regional languages. The DTH Customer care team works round the clock and strives to achieve the best of services in the sector.

Every query or complaint is guaranteed to be solved within 48 hours.  In 2015, Sun Direct was recognized by Akosha as one of the Top 10 professionals for Customer service in India.

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4 thoughts on “24/7 Customer service – My Sun Direct

  1. I given one complaint to restore the fault in set of box ( 40250021371 ) on 18/01/2017 even now it is not attended. Daily I am remaining to the customer care. no results. 7 days over no response.no response

  2. I given one complaint to Regarding E-118 on 27/12/2017 SMART CARD No 41136977505 Complain No. SR161227014840even now it is not attended. Daily I am remaining to the customer care. no results. 70 days over no response.no response KAMLESH KUMAR I THINK NEVER GET SUN DIRECT CONNECTION

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