The signal related issues on the DTH can be caused due to various reasons like bad weather or a channel upgrade on our end. We at Sun Direct DTH, understand the inconvenience caused to a customer and we are bringing to you a few Sun Direct DTH troubleshoot steps to battle the signal related issues like E 04/05/06/33/34/07.
Troubleshoot steps to follow on Sun DTH for signal related issues.
- Step 1: Turn off your Television and Sun Direct DTH set top box. Remove the Smart card from the set top box.
- Step 2: Clean the smart card with a dry cotton cloth and re-insert it into the Sun Direct DTH set top box.
- Step 3: After inserting your smart card in to the Sun Direct DTH set top box, switch on your television and the set top box to check the status of the issue.
If any further problem persists, please call our customer care centre on the following numbers:
Customer Care Numbers : 1800 123 7575/ 1800 103 7575
Sun Direct DTH 24*7 helpline: 76010 12345
Upon your call, we shall raise a complaint and will do the needful to solve the issue at the earliest for you!