Sun Direct overtakes Tata Sky, Airtel Digital, Dish Tv & Videocon with 90+ HD channels

Sun Direct could very well be India’s next biggest DTH provider of high-definition television entertainment. Being the strong arm of the famed Sun TV Network, Sun Direct has risen to new heights after recently acquiring multiple transponders on the recently launched satellite owned by the Indian Space Research Organization (ISRO).

Sun Direct-DTH-90HD-Channels

So what?
Other DTH providers also have multiple transponders on satellites. What makes Sun Direct’s venture any different?

Each transponder can be used to beam about 8 – 10 high definition channels at one time, but most DTH providers cram in as many as 16 – 20 high definition channels into a single one in order to cut on costs. This usually leads to bad load times and most of the time, loss of quality.

Sun Direct’s main objective behind buying more and more transponders is to keep the maximum 8 – 10 high definition channels in check per transponder in order to maintain the quality of the audio/video. “Only the best for the customers” is something Sun Direct strongly believes in!

The Pop to the Top:
Sun Direct was last in the DTH race among all of its competitors before the launch of the satellite according to the market research even with 5 transponders on INSAT 4B (satellite). A fire onboard the satellite in early 2010 proved even worse for the DTH provider.

Since the incident, the company has had to watch as all the big and emerging players in the DTH field like Dish TV, Tata Sky, Airtel Digital and Videocon D2h started garnering a big customer-base by offering a multitude of high definition channels. Limited by the reduction in number of transponders, Sun Direct DTH only beamed 10 high definition channel throughout, while the top player of that era – Tata Sky – provided it’s customers a mind-boggling number of 76 high definition channels.

However, with the launch of the new satellite and increased number of transponders, the situation has drastically improved for the all powerful Sun TV Network.

Sun Direct, having most of its viewers/subscribers in South India, began introducing new channels since the start of the year. In under a month, Sun Direct boasted a roster of 40 High Definition channels and didn’t stop there.

“More are coming” assured the company. We’re eagerly waiting to see if Sun Direct will leave an impact on the DTH world. Only time will tell…

How Sun Direct Sun Shine will help you?

Sun Direct DTH was awarded the Akosha Award for resolving the customer queries/complaints from third party forums in less time.  Sun Direct promises to resolve customer complaints within 48hrs.

Sun Direct Sun Shine is one such solution for customers to resolve their issue.  There are close to 300+ sun shine centres in India which serves the customers on queries or complaints. Every complaint is recorded, tracked and resolved within 48 hours.

SUNshine Customer Service Centers

When a customer goes to Sun Shine centre with a query or complaint, the customers are promised that the issue will be resolved within a span of 48 hours. The complaint is given a number to track and forwarded to the concerned team or person. The team then resolves the issue in person or through online means depending upon the problem.

Thus, there is no complaint that can be missed from the database. Sun Direct follows this regime strictly to avoid any miss.

Sun Direct is also the only DTH service in India which has a dedicated service centre across the country.

There are other means to get in touch with the Sun Direct team, they are:

Sun Direct is open to receiving feedback and request from customers and improves their services based on their suggestions.

My Sun Direct Mobile App

Sun Direct always surprises the subscribers with dth offers and new attractive features, constantly looking at ways to delight the customer.

My Sun Direct Mobile App is one such step to facilitate the subscribers to connect with us. Sun Direct Mobile app was introduced in the market last year. We have received an overwhelming response and have more the 100,000+ downloads in just a year.

Sun Direct has never failed to satisfy its customers. The feedback received from our customers only encourages us to improve our service every day.

my-sun-direct-mobile-app

My Sun Direct Mobile App offers exciting features like:

1.    Free chat facility with Sun Direct customer care
2.    Instant Recharge facility
3.    Change of packs and choosing a-la-carte channels,all in one go
4.    Check your balance
5.    Get regular updates on offers/upgrades

Download our Sun Direct Mobile App from Play Store and enjoy our services.

Sun Direct’s Multiroom Connection

sun-direct-dth-multiroomconnectionsDo you have more than one Television at home? You are not able to watch your favourite programme because others are watching something else. Sun Direct DTH offers you a solution to enjoy and watch your favourite programme in your Television without troubling your family members from watching their favourites.

Sun Direct DTH offers multi room connections to watch different channels on different televisions anytime. For every parent connection, Sun Direct offers upto 3 child connections at discounted prices.  Every child connections will have Rs. 200 discounted from the Actual Activation charges.

For child Pack, renewal of any pack will be upto 20% discounted price from the actual price (discount applicable only on SD Subscription)

Sun Direct Multiroom Connection details:

  1. One set-up box for each television
  2. One common dish for multiple connections
  3. You can watch different channels on different televisions anytime
  4. If the parent connection is disconnected for any reason, the Child connections will also be deactivated
  5. There will be no discounts on parent connection subscription charges
  6. Every Child connection can avail 20% discounted charge from the actual price
  7. Only new connection can be availed as the Child connection
  8. The recording facility is available for all set-up boxes free of cost

Follow us on Sun Direct Facebook and Sun Direct Twitter for regular updates and offers.

 

Sun Direct Mobile App

It’s been a year since Sun Direct DTH has launched their own Mobile App. The Mobile app has become more convenient than ever.  The apps have taken over the usage of the website and other social network. Everything is controlled by the mobile device in your hand. Everyone and everywhere people carry the world in their hands. Sun Direct has also developed a very integrated model offering all the necessary functionalities in their app.

Customers need not search for their service stations, giving missed calls, emailing, complaining, Social Network request all this can be avoided.  Mobile App is a best solution for this hassle process.  No one like to listen to the computer which is directing us to type number to reach the actual customer care person.

Sun-Direct-Mobile-App

Following are the services and advantages the Mobile app has over other things:

  • Raise complain
  • Recharge
  • Change packs
  • Choose a- la- carte channels
  • Chat with customer care

All the above mentioned tasks can be done individually without the help of any other modes of communication. Sun Direct Mobile App is all you need for a one point solution to your problems.

You can download the app in Android phone. Keep everything in your control without depending on others for the dth services from Sun Direct.

Watch 2016 IPL in Sony ESPN and Sony ESPN HD

Get ready to watch the biggest IPL Festival of India has begun in the cricketing world with Sun Direct DTH. The grand Twenty20 tournament has started at the back of the ICC World Cup 2016. It commenced on April 9 and will end on May 29.

Recharge for Rs. 46/- & enjoy the excitement of the crowd from the comfort of your home.

Channel Channel No.
Sony ESPN 516
Sony ESPN HD 970

 

IPL2016inSundirectDTH

 

Sun Direct offer Cinema and sports pack for DTH customers

cinema-sportspackSun Direct has upgraded the Cinema + Sports pack at a most affordable rate of Rs. 249/- per month that caters to all segments of audiences. Today Cinema plus sports from Sun Direct is the best offering in the DTH market today at this price!

The latest CINEMA + Sports pack at the most affordable rate of Rs. 249/- per month will offer 10 sports channels with other cinema and regional channels. With the pack subscribed, the viewer need not look further for sports channels and other entertainment channels. The pack includes benefits like:

  • 10 Popular sports channels  – Star sports 1, Star Sports 2, Star sports 3, Star Sports 4, Neo sports, Neo prime , Ten Sports, Ten Cricket , Ten action and DD Sports
  • Exclusive 24 hr ad free cinema channels – Tamil, Malayalam, Telugu and Kannada
  • Regional channels – Sun TV, Udaya TV, Gemini TV, Surya TV up to 96 regional channels
  • Video recording at no extra cost.

Sun Direct has always been in the forefront when it comes to customizing packages and has played a pioneering role in improving its offerings based on growing consumer demands. These offers are open to both new customers as well as existing customers. With benefits like no penalty for late recharge, free video recording facility, Sun Direct is cheaper than other DTH operators and provides great value for money.

Furthermore Sun Direct offers customers the option of chotta recharge with Denominations of Rs. 50 and Rs. 100, two-customer friendly dth recharge packs.