24/7 Customer service – My Sun Direct

Sun Direct offers unparallel services when it comes to taking care of its subscribers.  Customer satisfaction has been the key element of success for Sun Direct to become the No: 1 DTH service in South India and the most preferred DTH service in India.

24-7-customer-service-my-sun-direct

The main aim of customer service in Sun Direct DTH is to enhance the customer experience and transform the customer into loyal brand ambassadors.  The customers are smart and always tend to compare services with other brands. But, Sun Direct has an edge over other DTH brands in the market. Sun Direct offers five advantages and delivers exclusive services when compared to other DTH service. These advantages will be shared in our next blog.
Subscribers can reach us through these convenient modes. They are:

•    24/7 helpline number: 76010 12345
•    Toll free number: 1800 123 7575
•    My Sun Direct Mobile App – Chat Facility
•    Sunshine Service Centers are located in 350+ locations
•    Facebook(SUNDIRECTIndia) and Twitter(SUNDIRECTIndia) accounts
•    Email: customercare@sundirect.in

The customer care team in the helpline numbers operates in more than 11 different regional languages. The DTH Customer care team works round the clock and strives to achieve the best of services in the sector.

Every query or complaint is guaranteed to be solved within 48 hours.  In 2015, Sun Direct was recognized by Akosha as one of the Top 10 professionals for Customer service in India.

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Customer Service @ Sun Direct

Customer Service - Sun DirectSun Direct is one among the top seven DTH providers in India. Unlike others Sun Direct dth offers an excellent customer service. The service complaints are closed within 48 hours of complaint. Sun Direct is the first Tamil HD channel provider among others in India.

As told earlier, Sun Direct guarantees service within 48 hrs of complaint to all of its customers.

Customer Complaints are registered through different modes of communication like

There are other online complaint boards where complaints can be registered.

The customer care team of Sun Direct is way more active and service oriented than other DTH providers in India. Queries on recharge, packages, service issues, addition of new channels etc will be answered promptly and raised to the concerned team for immediate resolution of the complaint.

The Customer Care team works 24/7, round the clock and the helpline numbers operates in more than 11 different languages across India.

Their staffs are trained to provide you the best possible customer service. They take responsibility for installing and servicing the hardware in every subscriber’s home ensuring proper transmission and ensuing highest level of quality.

Get a Sun Direct D2H connection and enjoy the best customer service in the country.