48 hours Service Guaranteed for Every Sun Direct Customer

Sun Direct Customer 48 hours Service

Sun Direct is leading DTH service provider which is known for its best customer service and lowest prices. The satellite service which was launched in 2007 is the country’s first MPEG-4 technology DTH service provider and the first Tamil HD channel provider.

One of the main benefits of getting a sun direct DTH connection is the promise that comes with it, which is the 48hr service guarantee for every Sun direct customer.

The Sun Direct sales and service network spans across the length and breadth of the country, even in the more remote area across India. Sun direct DTH has more than 60000+dealers, distributors and service centers across India. Sun Direct has a very active and the best customer care team which is accessible through a 27*7 customer care helpline, the helpline operates in more than 11 languages and has also received many awards throughout the years for its amazing customer service team.

The sun direct team also has a Facebook page which answers all quires within 24 hours and will connect you with the customer care service team. Any quires about recharge, package information and new channel additions will all be answered with guidelines.

Sun direct trains their staff to provide you with the best possible service. Sun Direct team takes responsibility for installing and servicing the hardware at every subscriber’s home ensuring proper transmission and ensuing highest level of quality. Sun direct team will make sure a technician reaches you at home within 48 hrs of recording you complain and will make sure the problem is resolved.
Get a Sun Direct D2H connection and enjoy the best customer service in the country.


SUNshine Customer Service Centers – Sun Direct DTH Offers Differentiated Services for Customers in Rural Areas.

SUNshine Customer Service CentersIt is a known fact that Sun Direct has one of the highest numbers of subscribers with 9.5 million users and still growing. Their unparalleled customer service is one of the reasons that have led them to outshine amongst its competitors and grow in the DTH services market. Now, Sun Direct Customer Care has gone one step forward and reached out to all their subscribers in rural parts of South India.  This one stop shop provides on the spot customer service solutions and immediate response to their queries. Apart from providing customer service, sunshine centers also help customers on new connections, provide a dth price list or a product demo and assist them during a dth recharge for their connection or upgrading sun direct dth packages. Within a span of 8 months, Sun Direct has opened over 200 Sunshine customer service centers that provides multitude of services and solutions under a single roof. With easy setup, interactive services, well equipped staff and competitive offerings Sun Direct DTH aims to provide utmost satisfaction to customers.

Being innovators in the D2H category, Sun Direct has played a pioneering role in improving its customer care services based on growing consumer’s demands. This has fetched them the Akosha Award for “Excellence in Customer Service” for catering to customer complaints and queries being posted on all online consumer redressal forums. Sun Direct DTH has a dedicated support team to achieve maximum consumer satisfaction both online and offline through all their customer service initiatives.