Sun Direct is one among the top seven DTH providers in India. Unlike others Sun Direct dth offers an excellent customer service. The service complaints are closed within 48 hours of complaint. Sun Direct is the first Tamil HD channel provider among others in India.
As told earlier, Sun Direct guarantees service within 48 hrs of complaint to all of its customers.
Customer Complaints are registered through different modes of communication like
- Call our customer service in a toll free number – 1800 123 7575
- Give a missed the number- 74094012345
- Email us at- firstname.lastname@example.org
- Raise a Complaint in Facebook – http://www.facebook.com/sundirectindia
- Raise a complaint in Twitter – http://www.twitter.com/sundirectindia
- Complaints can also be raised in the Sunshine service centres
There are other online complaint boards where complaints can be registered.
The customer care team of Sun Direct is way more active and service oriented than other DTH providers in India. Queries on recharge, packages, service issues, addition of new channels etc will be answered promptly and raised to the concerned team for immediate resolution of the complaint.
The Customer Care team works 24/7, round the clock and the helpline numbers operates in more than 11 different languages across India.
Their staffs are trained to provide you the best possible customer service. They take responsibility for installing and servicing the hardware in every subscriber’s home ensuring proper transmission and ensuing highest level of quality.
Get a Sun Direct D2H connection and enjoy the best customer service in the country.