Chennai: 3 Jan 2017: Sun Direct the no. 1 DTH operator in South India leaves no opportunity to make every occasion even more joyous for its customers. This Pongal, Sun Direct is all set to celebrate with its new and existing customers by offering them some extremely delightful offers. Providing the most economic connection and exciting channel packs, Sun Direct has the best of features for its customers in Tamil Nadu.
Enjoy this pongal with Sun Direct`s Cinema Plus Sports Pack – One of the best packs available in the DTH industry with the larger category of channels specifically sports, English entertainments & full time Cinema channels along with other regional channels.
The big plus here being that no other DTH operator has such a mix of channels that Sun Direct has to offer through cinema plus sports pack priced at Rs 249/- which comprises 10 Sports channels, that are a huge attraction in the package. It is the most economical sports pack on any DTH platform with features such as:
- 10 Popular sports channels – Star sports 1, Star Sports 2, Star sports 3, Star Sports 4, Neo sports, Neo prime, DD Sports, the best offering on any DTH.
- Exclusive 24 hr ad free cinema channels – Tamil, Malayalam, Telugu and Kannada
- Savings of up to Rs.100 per month by choosing Sun Direct connection
- Free video recording facility for all customers without any additional cost.
Commenting on this festive offer, spokesperson for Sun Direct said, “In this festive season, we wish to delight our viewers with more channels, more entertainment & continue to offer great value through our new offerings. So, this Pongal we are glad to bring to our customers yet another interesting package and offer the best with complete value for money.”
In another first, Sun Direct has launched the HEVC High Definition, the first operator in the country to do so; HEVC is latest technology, which increases the quality of picture in High Definition.
Sun Direct is the only DTH player that has close to 400 Sunshine Service Centers across South India. Recently, Sun Direct has also introduced the one number solution – 76010 12345 which is a 24 x 7 helpline to have queries addressed in less than 48 hours.
Sun Direct DTH was awarded the Akosha Award for resolving the customer queries/complaints from third party forums in less time. Sun Direct promises to resolve customer complaints within 48hrs.
Sun Direct Sun Shine is one such solution for customers to resolve their issue. There are close to 300+ sun shine centres in India which serves the customers on queries or complaints. Every complaint is recorded, tracked and resolved within 48 hours.
When a customer goes to Sun Shine centre with a query or complaint, the customers are promised that the issue will be resolved within a span of 48 hours. The complaint is given a number to track and forwarded to the concerned team or person. The team then resolves the issue in person or through online means depending upon the problem.
Thus, there is no complaint that can be missed from the database. Sun Direct follows this regime strictly to avoid any miss.
Sun Direct is also the only DTH service in India which has a dedicated service centre across the country.
There are other means to get in touch with the Sun Direct team, they are:
Sun Direct is open to receiving feedback and request from customers and improves their services based on their suggestions.
Sun Direct always surprises the subscribers with dth offers and new attractive features, constantly looking at ways to delight the customer.
My Sun Direct Mobile App is one such step to facilitate the subscribers to connect with us. Sun Direct Mobile app was introduced in the market last year. We have received an overwhelming response and have more the 100,000+ downloads in just a year.
Sun Direct has never failed to satisfy its customers. The feedback received from our customers only encourages us to improve our service every day.
My Sun Direct Mobile App offers exciting features like:
1. Free chat facility with Sun Direct customer care
2. Instant Recharge facility
3. Change of packs and choosing a-la-carte channels,all in one go
4. Check your balance
5. Get regular updates on offers/upgrades
Download our Sun Direct Mobile App from Play Store and enjoy our services.
Sun Direct offers unparallel services when it comes to taking care of its subscribers. Customer satisfaction has been the key element of success for Sun Direct to become the No: 1 DTH service in South India and the most preferred DTH service in India.
The main aim of customer service in Sun Direct DTH is to enhance the customer experience and transform the customer into loyal brand ambassadors. The customers are smart and always tend to compare services with other brands. But, Sun Direct has an edge over other DTH brands in the market. Sun Direct offers five advantages and delivers exclusive services when compared to other DTH service. These advantages will be shared in our next blog.
Subscribers can reach us through these convenient modes. They are:
• 24/7 helpline number: 76010 12345
• Toll free number: 1800 123 7575
• My Sun Direct Mobile App – Chat Facility
• Sunshine Service Centers are located in 350+ locations
• Facebook(SUNDIRECTIndia) and Twitter(SUNDIRECTIndia) accounts
• Email: firstname.lastname@example.org
The customer care team in the helpline numbers operates in more than 11 different regional languages. The DTH Customer care team works round the clock and strives to achieve the best of services in the sector.
Every query or complaint is guaranteed to be solved within 48 hours. In 2015, Sun Direct was recognized by Akosha as one of the Top 10 professionals for Customer service in India.
Buy a new DTH connection this season to avail the best offers in Sun Direct. It is just a missed call away to get a new Sun Direct Connection. Sun Direct is the No:1 DTH service in South India with more number of regional channels and is available in the most remote places of the country.
Get a new Sun Direct DTH connection by following these simple steps:
- Call the toll free number 1800 123 7575 (or)
- Give a missed call to 70940 12345 (or)
- Reach out on Facebook or Twitter (or)
- Visit the Website (or)
- Visit the nearest Sunshine Center
The customer care team would revert to your request within 48 hours and install the set-top box at your convenient time. The customer care team is also available for your queries/complaints at any given time of the day.
Sun Direct DTH offers 4 exclusive Cinema Club channels and Comedy channels. Such exclusive channels are not offered by other DTH service. Sun Direct also offers popular Sports & Cinema Channels at the best price of Rs 249.
Sun Direct is one of the premium DTH services in India which offers recording facility free of cost whereas most of the other DTH services offer it at Rs.30 per month.
New connection is available for both Standard Definition and High Definition. Subscribers are free to choose whichever is best suited for them. The new connection can be taken under different packages based on the regional language like Tamil, Telugu, Kannada, Malayalam and Rest of India.
To know more on the product updates follow us on Sun Direct Facebook and Sun Direct Twitter.
Sun Direct India offers high value HD packages for its customers at a reasonable price. Sun Direct is one of the most preferred DTH services in South India for this very same reason.
Recently, Sun Direct introduced the HEVC box for its new HD customers who have bought a package for 5 months and above.
HEVC is anadvanced technology in the HD platform and Sun Direct is the only DTH service in India to provide HEVC service.
Please find below the revised HD Recharge Packs Price list:
||Super Value / World pack
||Super Value / World pack
||Value Plus pack
||Super value /World pack
To know more about our offers and updates, please follow us on Sun Direct Facebook and Sun Direct Twitter.
Sun Direct Mobile App is a customer friendly mobile app with a convenient and simple user interface. The six month old app already has over 100,000+ downloads. This number speaks volumes about the convenience offered by the Sun Direct DTH to its customers.
There are many features and benefits in the Sun Direct Mobile App. However, one of the most important features of the mobile app is the recharge facility. Now, you need not wait till the last minute to recharge and search for methods to recharge.
Steps to Online DTH recharge using Mobile app:
- Step 1 – Download mobile app
- Step 2 – Register with your SMC or Mobile number
- Step 3 – Select the Recharge feature in the app
- Step 4 – Choose to recharge from the available packs/offers
- Step 5 – Pay the amount through Mobile banking and enjoy Sun Direct DTH without any hassle
Thus, recharging via mobile app is the simplest and the fastest way to recharge Sun Direct DTH.
Subscribers can also choose the ala-a-carte channels, add ons or change their dth packages from the existing plan using the mobile app.