My Sun Direct Mobile App

Sun Direct always surprises the subscribers with dth offers and new attractive features, constantly looking at ways to delight the customer.

My Sun Direct Mobile App is one such step to facilitate the subscribers to connect with us. Sun Direct Mobile app was introduced in the market last year. We have received an overwhelming response and have more the 100,000+ downloads in just a year.

Sun Direct has never failed to satisfy its customers. The feedback received from our customers only encourages us to improve our service every day.

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My Sun Direct Mobile App offers exciting features like:

1.    Free chat facility with Sun Direct customer care
2.    Instant Recharge facility
3.    Change of packs and choosing a-la-carte channels,all in one go
4.    Check your balance
5.    Get regular updates on offers/upgrades

Download our Sun Direct Mobile App from Play Store and enjoy our services.

Sun Direct – Instant Cash Back Offer 2016

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Enjoy this season with instant cash back offer from Sun Direct DTH.  Sun Direct has introduced new cash back offers for every available recharge pack.

Recharge on our website at sundirect.in or use our mobile app My Sun Direct to avail these offers.

The cash back offers starts from the lowest recharge package at Rs. 149.

Celebrate This Diwali with Exiciting Offers From Sun Direct – 2016

Chennai, October 2016: Sun Direct the no. 1 DTH operator in South India leaves no opportunity to make every occasion even more joyous for its customers. This festive season, Sun Direct is all set to celebrate with its new and existing customers by offering them some extremely delightful offers. Providing the most economic connection and exciting channel packs, Sun Direct has the best of features for its customers in Tamil Nadu.
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This Diwali, Sun Direct DTH offers an enticing Cinema Plus Sports Pack – One of the best pack available in the industry with most category of channels specifically sports, English entertainments & full time Cinema channels along with other regional channels.

The big plus here being that no other DTH operator has such a mix of channels that Sun Direct has to offer through cinema plus sports pack priced at Rs 249/-   that comprises 10 Sports channels, which are a huge attraction in the package. It is the most economical sports pack on any DTH platform with features such as:

  • 10 Popular sports channels – Star sports 1, Star Sports 2, Star sports 3, Star Sports 4, Neo sports, Neo prime , DD Sports ,the best offering on any DTH.
  • Exclusive 24 hr ad free cinema channels – Tamil, Malayalam, Telugu and Kannada
  • Save up to Rs.100 per month by choosing Sun Direct connection
  • Customers can avail free video recording facility without any additional cost.

Commenting on this festive offer, spokesperson for Sun Direct said, “In this festive period, we wish to delight our viewers with more channels, more entertainment & continue to offer great value through our new offerings. So, this Diwali we are glad to bring to our customers yet another interesting package and offer nothing but the best with complete value for money.”

In another first, Sun Direct has launched the HEVC High Definition, the first operator in the country to do so; HEVC is latest technology which increases the quality of picture in High Definition.

Sun Direct is the only DTH player that has above 350 Sunshine Service Centers across South India. Recently, Sun Direct has also introduced the one number solution – 76010 12345 which is a 24 x 7 helpline to have queries addressed in less than 48 hours.

Sun Direct’s Multiroom Connection

sun-direct-dth-multiroomconnectionsDo you have more than one Television at home? You are not able to watch your favourite programme because others are watching something else. Sun Direct DTH offers you a solution to enjoy and watch your favourite programme in your Television without troubling your family members from watching their favourites.

Sun Direct DTH offers multi room connections to watch different channels on different televisions anytime. For every parent connection, Sun Direct offers upto 3 child connections at discounted prices.  Every child connections will have Rs. 200 discounted from the Actual Activation charges.

For child Pack, renewal of any pack will be upto 20% discounted price from the actual price (discount applicable only on SD Subscription)

Sun Direct Multiroom Connection details:

  1. One set-up box for each television
  2. One common dish for multiple connections
  3. You can watch different channels on different televisions anytime
  4. If the parent connection is disconnected for any reason, the Child connections will also be deactivated
  5. There will be no discounts on parent connection subscription charges
  6. Every Child connection can avail 20% discounted charge from the actual price
  7. Only new connection can be availed as the Child connection
  8. The recording facility is available for all set-up boxes free of cost

Follow us on Sun Direct Facebook and Sun Direct Twitter for regular updates and offers.

 

Celebrate This Onam With Sun Direct Exciting Offers – Press Release

Kerala Sep 2016: Sun Direct the No:1 DTH operator in Kerala, leaves no opportunity to make every occasion even more joyous for its customers. This Onam, Sun Direct is all set to celebrate with its new and existing customers by bringing them some extremely delightful offers. Providing the most economic connection and exciting channel packs, Sun Direct has the best of features for its customers in Kerala.

This Onam, Sun Direct DTH offers an enticing Cinema Plus Sports Pack – One of the best pack available in the DTH industry with most category of channels specifically sports, english entertainments & full time Cinema channels along with other regional channels.
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The big plus here being that no other DTH operator has such a mix of channels that Sun Direct has to offer through cinema plus sports pack priced at Rs 249/-   that comprises 10 Sports channels, which are a huge attraction in the package. It is the most economical sports pack on any DTH platform with features such as:

  • 10 Popular sports channels – Star sports 1, Star Sports 2, Star sports 3, Star Sports 4, Neo sports, Neo prime , DD Sports ,the best offering on any DTH.
  • Exclusive 24 hr ad free cinema channels –Malayalam, Tamil, Telugu and Kannada
  • Chirithira, exclusive 24 hr Malayalam comedy service.
  • Save up to Rs.100 per month by choosing Sun Direct connection
  • Customers can avail Free video recording facility without any additional cost.

Commenting on this festive offer, spokesperson for Sun Direct  said, “We at Sun Direct have always strived to offer our new and existing customers an additional reason to celebrate by planning some interesting offers and new packages and provide enhanced customer satisfaction. This Onam we are glad to bring to our customers yet another interesting package and offer nothing but the best with complete value for money.”

In another first, Sun Direct has launched the HEVC High Definition, the first operator in the country to do so, HEVC is latest technology which increases the quality of picture in High Definition.

Sun Direct is the only DTH player that has 75+ exclusive Sunshine service centers in Kerala and above 300 centers across South India. Recently, Sun Direct has also introduced the one number solution – 76010 12345 which is a 24 x 7 helpline to have queries addressed in less than 48 hours.

Follow us on Sun Direct Facebook and Sun Direct Twitter for regular updates and offers.

Recharge Packs in Sun Direct

Sun Direct dth offers the low cost packages compared to the other 7 players in India. Sun Direct DTH has most of its subscribers in the South of India.  Sun Direct guarantees value for money packages. The subscribers have the option to choose single channels on a-la-carte basis or add-on packages which have small collection of channels and packages with longer duration which has more discounts and offers.

The different dth recharge packages available in Sun Direct are:

1. Mega Pack
The Mega Pack has 200 + channels which includes Movies, Sports, Information and Entertainment. This is our Block Buster package.

2. Tamil Super Value
The Package has close to 180+ channels. This package offers all South Indian Channels with few popular Hindi channels. This mostly covers News and Entertainment.

3. Tamil World Pack
This package has close to 175+ channels. This is also known as the Multi Starrer pack with channels in Entertainment, Sports, movies and Infotainment.

4. Tamil Cinema + Sports
This Package has close to 170+ channels with selected regional and movie channels

Customer Service @ Sun Direct

Customer Service - Sun DirectSun Direct is one among the top seven DTH providers in India. Unlike others Sun Direct dth offers an excellent customer service. The service complaints are closed within 48 hours of complaint. Sun Direct is the first Tamil HD channel provider among others in India.

As told earlier, Sun Direct guarantees service within 48 hrs of complaint to all of its customers.

Customer Complaints are registered through different modes of communication like

There are other online complaint boards where complaints can be registered.

The customer care team of Sun Direct is way more active and service oriented than other DTH providers in India. Queries on recharge, packages, service issues, addition of new channels etc will be answered promptly and raised to the concerned team for immediate resolution of the complaint.

The Customer Care team works 24/7, round the clock and the helpline numbers operates in more than 11 different languages across India.

Their staffs are trained to provide you the best possible customer service. They take responsibility for installing and servicing the hardware in every subscriber’s home ensuring proper transmission and ensuing highest level of quality.

Get a Sun Direct D2H connection and enjoy the best customer service in the country.