Benefits to do recharge on Sun Direct Mobile App

“My Sun Direct” App

Imagine being able to recharge your DTH connection on a mobile phone! Sun Direct DTH has been taking over the digital space with its addition to the DTH family – The “My Sun Direct” app which showcases the various DTH recharge offers, DTH recharge options and also allows subscribers to access their connection details from anywhere at any time.

sundirect-mobile-app

Sun Direct subscribers can easily top-up/DTH recharge their account on their mobile – while on the go using the “My Sun Direct” App. One can even recharge their smart card number using Credit/Debit cards and-net banking.

Following are a list of features that all Sun Direct subscribers can access on the App:

  • Quick personal DTH recharge with great offers
  • Access to all recharge packages by product or language
  • Selection of regular packages
  • Add any Add-Ons packs available
  • Individual channels with available A-La-Carte packs
  • Offers and Features of Sun Direct
  • Sun Shine Centre Store Locator

Download and experience the My Sun Direct App!

Sun Direct recharge plans in India

sun-direct-dth-services-in-indiaDid you know that Sun Direct is the only DTH service in India which offers lowest recharge packs as low as Rs 149?  The lowest recharge of Rs. 149 will include all the basic channels of the Economical pack.

This is one of the prime reasons why Sun Direct stands No: 1 in South India among all other DTH service in India.  This is also the reason for Sun Direct to be the most preferred DTH service in India.

Please find below the dth recharge plan available in Sun Direct:

Plans Tenure Price
Value Pack 6 1050
Value Pack 12 2000
Cinema+ Sports Pack 6 1350
Cinema + Sports Pack 12 2500
Super Value Pack 6 1500
Super Value Pack 12 2850
World Pack 6 1600
World Pack 12 3100
Mega Pack 6 2050
Mega Pack 12 3900

Value Pack:
Sun Direct offers the most economical and preferred pack among the lot with Rs. 199 per month. The pack offers close to 137 channels which includes 34 Tamil, 17 Malayalam, 12 Kannada, 18 Telugu, 3 Sports, 5 Kids, 10 News, 3 Music, 2 English movies, 2 English GEC, 2 Hindi General , 4 knowledge and 30 other channels.

Cinema + Sports Pack:
This pack is for the Sports lovers who do not want to miss out on any game. With Rs. 249 per month Sun Direct offers 175 channels in this pack. This pack includes Value pack channels, 5 other Tamil channels, 7 sports channels, 2 knowledge channels, 18 other channels and free regional top up channels.

Super Value Pack:
Super value pack as the name suggests offers value for money with maximum number channels across all categories.  At Rs. 249 per month Sun Direct offers 185 + channels.  This includes all channels under Cinema + Sports pack, 9 Hindi Channels and 1 Gujarati channel.

World Pack:
World pack is priced at Rs 299 per month with 180+ channels.  This pack Includes Cinema+ Sports Pack channels, 3 English Movie Channel, 1 English GEC Channel and 1 English News Channel

Mega Packs:
Mega pack offers the best of all entertainment in one pack with 213+ channels at Rs. 379. This dth pack includes all the channels that were mentioned in the above packs and 24 other channels.

PRESS RELEASE – CELEBRATE THIS PONGAL FESTIVAL WITH THE No.1 DTH OF SOUTH INDIA

dth-rechargeChennai: 3 Jan 2017: Sun Direct the no. 1 DTH operator in South India leaves no opportunity to make every occasion even more joyous for its customers. This Pongal, Sun Direct is all set to celebrate with its new and existing customers by offering them some extremely delightful offers. Providing the most economic connection and exciting channel packs, Sun Direct has the best of features for its customers in Tamil Nadu.

Enjoy this pongal with Sun Direct`s Cinema Plus Sports Pack – One of the best packs available in the DTH industry with the larger category of channels specifically sports, English entertainments & full time Cinema channels along with other regional channels.

The big plus here being that no other DTH operator has such a mix of channels that Sun Direct has to offer through cinema plus sports pack priced at Rs 249/-   which comprises 10 Sports channels, that are a huge attraction in the package. It is the most economical sports pack on any DTH platform with features such as:

  • 10 Popular sports channels – Star sports 1, Star Sports 2, Star sports 3, Star Sports 4, Neo sports, Neo prime, DD Sports, the best offering on any DTH.
  • Exclusive 24 hr ad free cinema channels – Tamil, Malayalam, Telugu and Kannada
  • Savings of up to Rs.100 per month by choosing Sun Direct connection
  • Free video recording facility for all customers without any additional cost.

Commenting on this festive offer, spokesperson for Sun Direct said, “In this festive season, we wish to delight our viewers with more channels, more entertainment & continue to offer great value through our new offerings. So, this Pongal we are glad to bring to our customers yet another interesting package and offer the best with complete value for money.”

In another first, Sun Direct has launched the HEVC High Definition, the first operator in the country to do so; HEVC is latest technology, which increases the quality of picture in High Definition.

Sun Direct is the only DTH player that has close to 400 Sunshine Service Centers across South India. Recently, Sun Direct has also introduced the one number solution – 76010 12345 which is a 24 x 7 helpline to have queries addressed in less than 48 hours.

How Sun Direct Sun Shine will help you?

Sun Direct DTH was awarded the Akosha Award for resolving the customer queries/complaints from third party forums in less time.  Sun Direct promises to resolve customer complaints within 48hrs.

Sun Direct Sun Shine is one such solution for customers to resolve their issue.  There are close to 300+ sun shine centres in India which serves the customers on queries or complaints. Every complaint is recorded, tracked and resolved within 48 hours.

SUNshine Customer Service Centers

When a customer goes to Sun Shine centre with a query or complaint, the customers are promised that the issue will be resolved within a span of 48 hours. The complaint is given a number to track and forwarded to the concerned team or person. The team then resolves the issue in person or through online means depending upon the problem.

Thus, there is no complaint that can be missed from the database. Sun Direct follows this regime strictly to avoid any miss.

Sun Direct is also the only DTH service in India which has a dedicated service centre across the country.

There are other means to get in touch with the Sun Direct team, they are:

Sun Direct is open to receiving feedback and request from customers and improves their services based on their suggestions.

My Sun Direct Mobile App

Sun Direct always surprises the subscribers with dth offers and new attractive features, constantly looking at ways to delight the customer.

My Sun Direct Mobile App is one such step to facilitate the subscribers to connect with us. Sun Direct Mobile app was introduced in the market last year. We have received an overwhelming response and have more the 100,000+ downloads in just a year.

Sun Direct has never failed to satisfy its customers. The feedback received from our customers only encourages us to improve our service every day.

my-sun-direct-mobile-app

My Sun Direct Mobile App offers exciting features like:

1.    Free chat facility with Sun Direct customer care
2.    Instant Recharge facility
3.    Change of packs and choosing a-la-carte channels,all in one go
4.    Check your balance
5.    Get regular updates on offers/upgrades

Download our Sun Direct Mobile App from Play Store and enjoy our services.

Sun Direct – Instant Cash Back Offer 2016

sun-direct-cash-back-offer-november2016

Enjoy this season with instant cash back offer from Sun Direct DTH.  Sun Direct has introduced new cash back offers for every available recharge pack.

Recharge on our website at sundirect.in or use our mobile app My Sun Direct to avail these offers.

The cash back offers starts from the lowest recharge package at Rs. 149.

24/7 Customer service – My Sun Direct

Sun Direct offers unparallel services when it comes to taking care of its subscribers.  Customer satisfaction has been the key element of success for Sun Direct to become the No: 1 DTH service in South India and the most preferred DTH service in India.

24-7-customer-service-my-sun-direct

The main aim of customer service in Sun Direct DTH is to enhance the customer experience and transform the customer into loyal brand ambassadors.  The customers are smart and always tend to compare services with other brands. But, Sun Direct has an edge over other DTH brands in the market. Sun Direct offers five advantages and delivers exclusive services when compared to other DTH service. These advantages will be shared in our next blog.
Subscribers can reach us through these convenient modes. They are:

•    24/7 helpline number: 76010 12345
•    Toll free number: 1800 123 7575
•    My Sun Direct Mobile App – Chat Facility
•    Sunshine Service Centers are located in 350+ locations
•    Facebook(SUNDIRECTIndia) and Twitter(SUNDIRECTIndia) accounts
•    Email: customercare@sundirect.in

The customer care team in the helpline numbers operates in more than 11 different regional languages. The DTH Customer care team works round the clock and strives to achieve the best of services in the sector.

Every query or complaint is guaranteed to be solved within 48 hours.  In 2015, Sun Direct was recognized by Akosha as one of the Top 10 professionals for Customer service in India.